• fodor@lemmy.zip
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    3 days ago

    Well, it’s partly their own fault. That’s why you don’t make yourself dependent on unreliable companies except where necessary. That’s common sense, right? Because they might be run like shit, which would destroy your entire business… Of course they may still have a legal case, because Pizza Hut was duty-bound to at least pretend to fix major problems.

    • psx_crab@lemmy.zip
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      3 days ago

      Yeah, the reason they gut their own delivery system is purely about money, they’re paying minimum wages for those. In this case the franchisor is the one to blame for the shitstorm, they’re the one that ordered the use of AI. Actually it’s definitely the franchisor fault for the brand to end in this way.